About This Policy

This policy describes our privacy practices for the Flaky Egypt website. It also applies to our practices for our mobile phone and text programs used for Flaky Egypt.

Information We Collect

Contact Information: For example, we might collect your name and street address. We might also collect your phone number or email address.

Payment Information: For example, we might collect your credit card information when you make an online purchase at Flaky.

Demographic Information: We might, for example, collect your age. We might also collect information about the food you like.

Other Information: For example, we collect IP addresses and user browsing behavior. We collect this and other information using the tracking tools described in this policy.

How We Collect Information

We collect information directly from you. For example, when you register on our website, for a sweepstakes or for one of our programs. We also collect information if you leave comments or make contact requests.

We collect information from you passively. If you are on a mobile device and use a location based service, for example, then we will collect your location. We use common tracking tools like browser cookies to collect information passively. We may also use web beacons.

We collect information from third parties. For example, we might get information about you from one of our franchisees. This information might be combined with information we already have.

How We Use Information

We use your information as is disclosed at the time we collect the information and in the following ways:

(1) To respond to your requests or inquiries. For example, we use your information to fulfill orders or prizes. We might also use your information to register you for a promotions or our website. From time to time, we may also use your information to process your employment application.

(2) To improve our products and services and for related business purposes. We use information to understand our visitors and customers. This includes looking at website usage trends. We also use your information to make website and product improvements. We might also use your information to customize your experience with us. We may do these activities using the tracking tools described in this policy.

(3) For security purposes. We might use information to protect our website or our company. We might also use information to protect our customers or our business partners.

(4) To promote Flaky and our related companies. Unless we tell you otherwise, we might send you notices of special promotions, offers or solicitations. We might also notify you about new website features or product offerings. To manage your communications, follow the instructions in “Your Choices” below.

(5) To communicate with you about your account or our relationship. For example, to notify you about changes to this Policy or our website Terms, to let you know about issues relating to your order or your relationship with us.

Information Sharing

We may share your information as follows:

With other Americana Brands, Inc. companies and brands. Other companies and brands under the Americana Company name. For a copy of their privacy policies, click on their names in this section.

If we think we have to in order to comply with the law. For example, we will disclose information to respond to a court order. We may also disclose if a government agency or investigatory body requests.

In the event all or part of Flaky transfers ownership. For example, if there is a merger, acquisition or similar event, we will share information with the new owner. We may also sell off all or part of our customer lists as part of an asset sale.

With our vendors. We will share information with companies that help us deliver products and services. We also allow third parties like website hosting companies to collect information on our behalf.

Your Choices

To stop receiving our promotional emails, you can follow the instructions in any individual promotional email you receive from Flaky. When logged in, registered users can also change their options at the My Account page.

To opt out of us sharing your information with third parties for their promotional purposes, you can follow the instructions in any individual promotional email you receive or when logged in, registered users can also change their options at the My Account page. If you accept an offer from one of our third-party marketing partners after you opt out, we will share your information with that specific party.

You can choose whether or not to disclose personal information. Some parts of our sites and some services may be more difficult or impossible to use, though, if you choose not to share. If you turn of cookies or tracking tools parts of our site and services may also not function properly.

More Questions?

Visit our Contact Us page, call us at +201069969914


We use industry standard measures to protect personal information. We cannot guarantee that you will be completely secure, however. We recommend that you use caution when using the Internet or mobile devices.


This Site may contain links to other websites that Flaky may not own or operate. We cannot control and we are not responsible for the privacy practices or content of such other websites. We encourage you to read the privacy statements of each and every website that collects personal information. This Policy only applies to the personal information collected on this Site.

Updating Personal Information

If you are a registered user on our site, you can review, correct, update or delete/deactivate your personal information. Log on to our site and click on “My Account” to make changes.

  • Your personal information will be stored in our own databases. Although we use security measures to help protect your information, we cannot guarantee the security of information provided over the Internet and will not be liable for violations of security beyond our given control.
  • Note that any information coming to us, whether words or phrases or signs or images or forms, you may not trade or used in any manner.
  • Flaky can end the Privacy Policy at any time, immediately without notice, if it considers at its discretion that you breached any of the provisions of this agreement or the terms, and upon exiting, you must destroy all materials.
  • Trademarks used in this site are owned by Flaky. All other trademarks are the property of private owners of those brands.
  • We are not responsible for any damages or injury caused by – without limited to, any failure of performance, error, omission, interruption, defect or delay in operation or transmission, computer virus or breakdown in communication lines, will not be responsible for the damages, injuries including – without limitation – special or consequential damages that result from the use of or inability to use the materials in this site, even if a result of negligence.
  • All remarks, suggestions, ideas, graphics or other information that is offered to us through your information to us (together referred to as the “Submission”) will remain ours, will not be required of us treatment of any submissions as confidential nor be responsible for any thoughts on its business (including, without limitation, ideas for products or advertising) does not assume any responsibility for the result of any similarity that may appear in future operations, and we will still maintain our full rights regardless of the nature of the situation and where ever it may be.

Data Deletion Right

you have the right to access, recitfy, object to, or erase the data maintained by us. you may request a change / delete to your personal data by contacting us by refering the issue via email. info@flaky-eg.com 

if you believe our processing of your personal data infringes data protection laws, you have a legal right to initiate a complaint with a supervisory authority, don’t hesitate to contact us if you find any issue.